Directions
From the West:
Take I-80 East to exit 38 (Denville exit). Follow the exit onto Route 46 East. Take the exit for Route 53 North, at the stop sign make a right. Make another right at the light (Bloomfield Ave). Go 0.18 miles. Just before the Chinese restaurant (Hunan Taste) make a sharp left / u-turn and the store will be in front of you.
From the East:
Take I-80 West to exit 42b (Route 46). At the second light make a left onto Route 46 West. Go 2 miles (through 3 traffic lights) and make a soft right at the Sogo (with black Shinto gate signage) into Denville. Continue into town staying right at the split. We are in the first strip of buildings on the right.
From the South:
Take I-287 North to I-80 West to exit 42b (Route 46), then follow the directions from the East.
From the North:
Take I-287 South to I-80 West to exit 42b (Route 46), then follow the directions from the East.
Parking
Most parking in downtown Denville is one hour, including the street in front of our store/spa. Two hour parking is located across the street in the Municipal Lot on Bloomfield Ave or on the street around the bend (2nd Ave). If you are planning on staying for more then two hours, please stop by our front desk before checking in and receive a complimentary pass for the Municipal Lot located across the street.
82 Broadway, Denville, NJ | 973.627.3455 | Contact
Policies
Scheduling
Please plan to arrive 15 minutes before your scheduled treatment. If this is your first appointment, or you wish to take a shower beforehand, please arrive 30 minutes early. This enables us to create a personalized environment, filled with your choice of scents and sounds that will enhance you spa experience.
Cancellation Policy
We require 24 hours notice for the cancellation of all appointments. The Urban Muse reserves the right to charge a 50 percent fee for services cancelled without notice. Prices are subject to change.
Therapist Preference
If you have a specific therapist in mind or gender preference, please let us know at the time of booking.
Privacy
Our treatment rooms are designed for privacy and comfort. We use natural materials and follow the principles of feng shui to achieve a tranquil space that supports your well-being.
Courtesy
It is in your own best interest to arrive early. Arriving late will cheat you of valuable minutes of your spa services. Remember, your service will end on time as scheduled, so that the next client isn't delayed, regardless of how late you begin. Our spa environment is one of relaxation and peace. Please respect other guests' right to privacy and speak quietly. Mute all electronic equipment like cell phones and pagers.
Dress
We provide cotton robes, slippers, eye pillows and disposable undergarments for your convenience.
Customer Satisfaction
If you are not satisfied with your spa services, please let us know within 48 hours. We will make every effort to accommodate you and ensure your satisfaction
Valuables
Personal belongings can be stored in a basket that will remain in the privacy of your treatment room. We also have lock boxes available upon request in each room. However, The Urban Muse is not responsible for any lost valuables.
Children
For legal reasons and insurance purposes, children are not permitted in the spa area.
Refreshments
We are pleased to offer complimentary beverages, including bottled water, fruit juices and Japanese herbal teas, as well as an assortment of snacks.
Shower
If you wish to shower before or after your spa treatments, we have towels, complimentary bath products and hair dryers available.
Gratuities
While tipping is optional, it is customary to give your service provider a 15 to 20 percent gratuity if you are pleased with the treatments you receive.
Pregnancy
Please let us know if you are or may be pregnant before the start of your scheduled treatments.
Disclosure
You have the right to know which products are used in our spa services. We will prepare a printed list of these products for your reference.
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